Business Correspondence Skills: Emails, Memos, and Reports

This course focuses on professional written communication used in office environments. You learn how to structure clear and concise business emails. The module explains tone, clarity, and professional formatting standards. You receive ready-to-use templates for internal and external correspondence. The course covers memo writing for internal communication. You learn how to summarize information in short business reports. Practical examples demonstrate common communication mistakes. Exercises help you improve clarity and readability. The course includes revision and proofreading techniques. All materials reflect real workplace communication standards.

Format
Digital writing course (PDF guide and templates)

Duration
Approx. 3 hours

What You’ll Learn
Business email writing, memo structure, professional tone, report basics

Target Audience
Office staff and administrative professionals